Billing Terms & Conditions

Welcome to My Look! Please read our billing terms and conditions carefully before making a purchase. By placing an order, you agree to the terms outlined below.

1. Payment Methods

We accept the following payment methods:
  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay 
  • Google Pay
  • Klarna - Flexible payments 
  • ClearPay - Flexible payments 
  • Other secure payment gateways as listed at checkout
All payments are processed in GBP (£).

2. Payment Security

We use secure payment processing to protect your personal and financial information. Your payment details are encrypted and never stored on our servers.

3. Order Confirmation

Once your payment is successfully processed, you will receive an email confirmation of your order. If you do not receive this within 24 hours, please contact us at info@mylooklondon.com.

4. Billing Information

Please ensure all billing information provided is accurate. In case of discrepancies, we may contact you to confirm details before processing your order.

5. Taxes and Duties

  • All prices displayed on our website include VAT (where applicable).
  • If you're ordering from outside the UK, you may be responsible for any additional customs duties or import taxes based on your country’s regulations.

6. Refunds and Returns

7. Failed Transactions

In the event of a failed transaction, please verify your payment details or try a different method. If issues persist, reach out to us at info@mylooklondon.com.

8. Subscription Billing (if applicable)

For subscription-based products or services:

  • Your subscription will auto-renew unless canceled before the billing cycle ends.
  • Notifications for upcoming renewals will be sent in advance.

9. Changes to Billing Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of our services signifies your acceptance of the updated terms.

10. Contact Us

For any billing-related queries, reach out to us:
Email: info@mylooklondon.com
Phone: 07947386078

Thank you for choosing My Look!