FAQ's

Orders and Tracking

How can I track my order?

You can easily track your order through the email we send you, which includes your carrier tracking details.

What happens if I cancel my order after confirmation?

If you cancel your order after confirmation, we will inform you promptly via email.

What should I do if my item is damaged during transit?

If your item arrives damaged, please email us right away, and we’ll help you with the return or refund process.

Can I change my delivery address after my order has shipped?

Unfortunately, you cannot change your delivery address once your order has shipped.

Product Information

What benefits do your products offer?

Our pieces are designed to make you feel fabulous and confident while promoting fair and sustainable practices in fashion.

How can I choose the right size?

We provide a detailed measurement guide on our website to help you find the perfect fit.

How do I use gift cards or coupon codes?

You can easily apply your gift cards, store credits, or coupon codes during checkout on our website.

What are the care instructions for your items?

Most of our items should be hand washed, and each style comes with specific care label instructions to guide you.

What should I do if the product I want is out of stock?

If your desired product is unavailable, just let us know, and we can email you similar styles that you might love.

Warranty Service

Are your products covered under any warranty service?

Unfortunately, our products do not come with a warranty service.